Intermittent connection issues.

Monitoring

We have been informed by Cloudflare that the issue should be fixed. If you were affected by the issue, we ask that you revert your DNS settings and test Casterlabs out. Let us know if everything is good or if you are still seeing issues.

Posted 4 days ago

Identified

If you are not experiencing issues with Casterlabs or MeldStudio, you can ignore this issue.

We've received confirmation from Cloudflare that an issue is affecting our domains in the Southern & South Eastern United States.

This is not related to connectivity issues for users in Russia or Belarus, for that you will have to configure your proxy correctly and we recommend joining our Discord for further troubleshooting.

If you are not able to access Casterlabs, are unable to log into the application, or are unable to go live to Multistream, please temporarily switch your DNS servers to Google's Public DNS. This also includes MeldStudio users.

Instructions can be found here: https://gist.github.com/e3ndr/fa1aa93eccf245439cc5243077c661f1

Once you have changed your DNS, please confirm that you can connect to Casterlabs. If you are still experiencing issues, please reach out to us on Discord or via Email:

We recommend clicking "Subscribe to updates" in the top-right of this status page so that you will get notified when we provide updates. We will continue monitoring the situation and will provide updates as we receive them from Cloudflare.

Posted 11 days ago